Privacy Policy

Introduction

ZenithPlanner Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zenithplanner.pro and use our services.

We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our registered office is located at Poseidonos Avenue 102, Nicosia 1028, Cyprus.

Data We Collect

We collect several types of information from and about users of our website and services. The data we collect includes:

Personal Information

When you contact us or use our services, we may collect personal information such as:

• Name and contact details (email address, phone number)
• Institution name and professional information
• Communication preferences
• Any information you provide in enquiries or correspondence

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and location data
• Browser type and version
• Operating system and device information
• Website usage data and analytics

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To respond to your enquiries and provide customer support
• To send you information about our services and updates
• To improve our website and services
• To comply with legal obligations
• To protect our rights and prevent fraud

We process your personal data based on legitimate interests, contractual necessity, legal compliance, or with your consent, as required by GDPR.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and services
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety
• With your explicit consent

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we retain:

• Contact information and enquiries for up to 3 years
• Website analytics data for up to 26 months
• Marketing consent records for up to 3 years after withdrawal

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access: You can request copies of your personal data
• Right to rectification: You can request correction of inaccurate data
• Right to erasure: You can request deletion of your data
• Right to restrict processing: You can request limitation of data processing
• Right to data portability: You can request transfer of your data
• Right to object: You can object to data processing for marketing purposes
• Right to withdraw consent: You can withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we do so, we ensure adequate protection through appropriate safeguards such as standard contractual clauses.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Cyprus Data Protection Commissioner or your local supervisory authority if you believe your data protection rights have been violated.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically for any changes.